•  Training Management System
•  Training Management System Pro
•  Customer Corrective Action
•  Supplier Corrective Action
•  Product Support Bulletins

.......................................................................................

TMS - Training Management System

A keystone to an effective ISO9001/2000 quality systems.  

This database management system maintains all necessary information to provide quality records, define training requirements, and report on training needs.

TMSpro - Training Management System Pro

TMS_Pro provides all the functionality of the Standard TMS plus increased functionality to provide ultimate control of cross training and special training needs.

CCA - Customer Corrective Action

Provides the tools needed within a database system to manage "Customer Corrective Actions".  This system includes extensive reporting and analysis capability as well as a fully integrated email system to communicate with action owners and provide results to requesters.

SCA - Supplier Corrective Action

Provides the tools needed within a single database system to manage   "Supplier Corrective Actions" .  This system includes extensive reporting and analysis capability as well as a fully integrated email system to communicate with suppliers and provide results to requesters.

PSB - Product Support Bulletins

A Product Service Bulletin (PSB) is an instrument used to inform users of problems with a product. The information provided in a PSB assist your customer in learning more about the problem, its scope, provide application sensitivity details, offer corrective action information and information about the availability of a more permanent solution.

GRTrack - CLEI Code / PCN Tracking System

The GRTrack "CLEI™ Code/Product Change Notice (PCN) Processing System" was developed to be implemented at the Product Management level . This system has been designed to meet the requirements of Telcordia™ GR-209, Generic Requirements for Product Change Notices, and Telcordia GR-485, COMMON LANGUAGE® Equipment Coding Process and Guidelines Generic Requirements.