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CLEI Code/Product Change Notice Processing System

CPPSysTM

The CLEI™ Code/Product Change Notice (PCN) Processing System (CPPS) was developed to be implemented at the Product Management level within an organization that is ISO9001/2000 compliant or working toward being complaint. This system has been designed as a collaborative effort between ComPro Consulting, Inc. (  www.comproconsulting.com   ) and Collaborative Quality Systems to meet the requirements of Telcordia™ GR-209, Generic Requirements for Product Change Notices, and Telcordia GR-485, COMMON LANGUAGE® Equipment Coding Process and Guidelines Generic Requirements. New users are encouraged to review the CPPSysTM User Guide before entering data.

 

CPPSys™ Automates CLEI Code and PCN Processing

§         Builds a Customer/Contact Database

§         Builds a CLEI Code Request Record

§         Automatically Transmits Requests to Telcordia®

§         Auto-Fills Fields on the PCN

§         Auto-Transmits to ONLY Affected Contacts

§         Provides Essential Management Reporting

 

 

·         Cost Effective

·         Increases Productivity

·         Instant Access to Data

·         Ensures Consistency

·         ISO 9001/2000 Compliant

·         Easy to Use

Customer/Contact Database

Contact information can be manually entered or ported from MS Outlook to CPPSys™ to create contact records. The association that is established between the company record, contact record and associated part numbers list, ensures that the appropriate contacts receive PCNs each time a part changes.

The system provides reports that include a Customer List, Customer Contact Detail and a Customer Email Log.

 

CLEI Code Request Record

CPPSys™ uses GR-485 guidelines to select the information the user inputs. The collected data is formatted and emailed directly to Telcordia. The system allows the user to attach supporting documentation before the request for the CLEI is sent. Until a response is received from Telcordia, the record remains in pending status.

The user may select from several reports including: CLEI Code Request Listing, Open CLEI Code Request Listing, CLEI Code Request Listing by Part Number and Formatted CLEI Code Request

 

Automatically Transmits CLEI Code Requests to Telcordia

Once the data has been entered a CLEI Code Request is formatted, using GR-485 guidelines, and emailed to Telcordia. This formatted CLEI Code Request can also be printed or emailed to anyone on the contact list.

 

Creates a PCN Record

 

CPPSys™ uses data from the CLEI request combined with Telcordia’s response and specific information entered to describe the product change and formats the output using GR-209 guidelines. CPPSys™ uses the primary identifier in the record to select the contacts that are affected by the change and adds them to the automated recipient list. With a single keystroke, the appropriate customers are notified of the product change and are given the required information.

 

·         PCN Summary Listing

·         Formatted PCN

·         GR-209 Guidelines

·         Control and Simplicity 

 

Managed Data

CPPSys™ puts all the CLEI Code and PCN data at your fingertips. The system builds a history of product changes, keeps customer and contact information current and accessible.  CPPSys™ is an outstanding management tool that will make the CLEI Code Request and Product Change Notice processes fast, easy and painless.

A full featured demo version of CPPSys™ is available.  Email your Name, Title, Company, Address and phone number to CLEIHelp@CoQuSys.com

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Copyright © 2003 Collaborative Quality Systems
Send mail to Info@CoQuSys.com
Fax: 309-210-1431
Last modified: October 07, 2006
 
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