|
Product Support Bulletin
System
PSB
Current Rev
1.25 - 2/25/2008
A Product Service
Bulletin (PSB) is an instrument used to
inform users of problems with a product. The
information provided in a PSB assist your
customer in learning more about the problem, its
scope, provide application sensitivity details,
offer corrective action information and
information about the availability of a more
permanent solution.
 | Ability to manage
customer information to personalize output. |
| Ability to manage
customer contacts for personalization and
appropriate PSB filtering |
| Ability to include the
PSB Report Form as well as up to 5
attachments with each outgoing notification
email. |
| Ability to list affected
parts within the PSB document or as
an attached excel file. |
| Provides notification
ability for internal as well as external
customers. |
| Reporting Options to
include: |
| PSB
content reports |
| PSB
customer notification tracking and history |
| PSB
Customer and Contact data reporting |
| Single user and multi-user
networked versions available |
| User configurable. Your company Logo and information is
automatically printed on every report and included in every outgoing email. |
PSB is designed to be
implemented on a windows based PC running
Windows 2000 or Windows XP. PSB purchase options
include a Single User Singe PC version (PSB1) as
well as client server based options for 1, 2, 3,
4, and 5
users.
Should your standard PC software
configuration not include Microsoft Access, PSB
is also available with a runtime version of Access
2003 at no additional charge
Purchase
Information
PSB Preview
Annual Service Agreements
Training Video - Not Ready Yet
DEMO
A software Demo is available by email
info@coqusys.com
The user must have WinZip and Acrobat Reader.
In your request
please include:
Email
Subject: PSB Demo Request
Your Company name
Address
Your contact information
|
